Terms of use

1. Acceptance

By creating an account or using VimoShorts you agree to these Terms of use and to the Privacy policy. We keep the accepted version, the date and a masked IP. If you do not agree, do not use the service. VimoShorts is operated by Agência Foccus Internet e Publicidade Ltda, CNPJ 10.220.873/0001-63.

2. The service

VimoShorts creates short videos with your image and your voice, with script, editing, captions and media features produced with the help of artificial intelligence, for you to publish on your channels. Features, limits and prices may change; we give notice beforehand when a change affects what you have already purchased.

3. Account

You are responsible for your account data and for everything done with it. Use your own email and password, do not share access, and tell us at vimoshorts@outlook.com if you suspect unauthorized access. You must be 18 or older and legally able to enter into a contract. Whoever signs up on behalf of a company declares they have authority to do so.

4. Permitted use: only your own or authorized image and voice

You may only upload photos, videos and recordings in which the image and voice are yours or belong to someone who gave you written permission. You are responsible for that permission and must keep it.

• Cloning another person's image or voice without permission is forbidden, including public figures.
• Using the service to deceive, defame, harass, defraud, run misleading political advertising, or create sexual, discriminatory or violent content or any unlawful content is forbidden.
• Uploading content of minors is forbidden.
• Circumventing limits, billing or security, copying the service or using it to train competing models is forbidden.

We may refuse or remove content that breaks these rules and, in serious cases, close the account, without prejudice to legal measures.

5. AI-generated content and review before publishing

Scripts, voices, images and videos are generated by artificial intelligence and may contain mistakes or inaccuracies. Review everything before publishing. You are responsible for what you publish, including information, promises and claims about your business, and for following each social network's rules. When the platform or the law requires it, label the content as AI-made.

6. Plans, credits and payment

Plans and credits have a price, quantity and validity shown at the time of purchase. Payment is made through Stripe, and subscriptions renew automatically until canceled. Credits are used to generate videos and other paid features, and consumption appears in the app. Coupons have their own rules, shown with the coupon. Prices are those displayed when you subscribe.

7. Cancellation and refunds

• Right of withdrawal: on your first purchase you may withdraw within 7 days of buying (art. 49 of the Brazilian Consumer Defense Code). We refund the amount paid multiplied by the share of unused credits (unused credits ÷ credits granted), because credits already consumed generated cost.
• After 7 days: there is no proportional refund of what was paid, except for a defect in the service or an incorrect charge, in which case we fix or refund as the law requires.
• Canceling stops renewal: you keep using what you paid for until the end of the period and are not charged again.
• Our fault: if a video is not delivered because of a service error, we return the credits spent on it.

Request a refund in the app or at vimoshorts@outlook.com. The time for the refund to appear depends on your bank or card issuer.

8. Content ownership

The content you upload and the videos generated from it remain yours. You authorize us only to store and process them, including through providers, to deliver the service. Processing of your voice and image follows the Privacy policy and the authorizations you gave. The VimoShorts brand, software, design and models belong to us or our licensors.

9. Suspension and termination

We may suspend or close the account for breach of these Terms, fraud, security risk or legal order, notifying you when possible. You may close your account at any time under My account › Privacy and data; data is handled according to the periods in the Privacy policy.

10. Limitation of liability

We do not guarantee views, sales or reach, nor that the service will be uninterrupted or error-free. Our liability is limited to the amount you paid in the 12 months before the event, except where the law does not allow limitation, such as willful misconduct and consumer rights. We are not liable for content you publish or for use of third-party image or voice without the required permission.

11. Governing law and venue

These Terms are governed by the laws of Brazil. The courts of the consumer's place of residence are the venue, as provided by the Consumer Defense Code. Questions about the Terms: vimoshorts@outlook.com.

12. Connected social networks

The Publish feature lets you connect Instagram, Facebook, YouTube, TikTok and LinkedIn accounts to publish and track your videos. By using it, you agree to the following:

• Content and rights: you are solely responsible for the content you publish to your networks through VimoShorts and you represent that you hold the necessary rights to it (image, voice, music, trademarks and other materials).
• Each network's rules: you must comply with the terms and policies of each connected social network, including its content and API usage rules.
• No guarantee of delivery or reach: we do not guarantee that a post will be completed, nor any reach, views or results. Networks may fail, change their rules or reject content, which is beyond our control.
• Daily limits: daily publishing limits apply, set by us and by the networks themselves.
• Professional account: where the network requires it, the account or profile must be a professional one (for example, business or creator).
• Suspension: we may suspend the Publish feature in case of abuse or breach of these Terms or of the networks' rules.
• Account data: how data from connected networks is handled is described in section 13 of the Privacy policy. You can disconnect a network at any time in Publish › Connected networks.